Lisebelisoa tse ling tse ka thusang k'hamphani ea hau ka ts'ebeletso ea othomathike le ho koala likonteraka tsa lihora tse 24 ka letsatsi, matsatsi a 7 ka beke ke tsena!
URA
Mohlomong u se u ntse u letsetsa k'hamphani 'me ho e-na le hore motho a u arabe, u ile ua lebisoa ho menu ea elektronike.
URA (Audible Response Unit) e u fa likhetho 'me, ho latela khetho ea hau, u lebisoa ho setsebi se loketseng.
Maemong a mang, ho tsamaisa baemeli ho bahlokomeli ha ho hlokahale, joalo ka Shop maemong a ho thibela likarete. Ka ho araba mohala o itekanetseng, o khetha feela likhetho ho menu ea elektroniki, kenya lintlha tsa hau mme ho thibela ho etsoa ka bohona ho sistimi.
URA e ka boela ea sebetsa ka bohlale ba maiketsetso, ea etsa hore tšebeletso e atlehe haholoanyane.
LENTSOE LEBAKA
Voice portal ke tharollo ea othomathike ea ho araba mehala e ts'oanang haholo le IVR.
Phapang ke hore ha u letsetsa ha ho na menu e hlalositsoeng ea elektronike empa ho lemoha lentsoe, kahoo ha u bua lentsoe la bohlokoa u tla lebisoa lefapheng le nepahetseng.
Lisebelisoa tsa mantlha tsa othomathike ea ts'ebeletso ke life?
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