How to measure and monitor results in benchmarking?

[bitheerani90]

Using benchmarking, a company can compare the performance of its operations, processes and products with those of other companies that perform similar practices. However, when it is necessary to measure the performance of operational activities — whether of employees (individually or jointly) or of management practices — the use of performance indicators is essential.

KPIs, or “Key Performance Indicators,” are used by france mobile database to monitor and measure the process of achieving specific or general goals. Professionals in management positions use KPIs to understand where they are in relation to the company’s objectives, helping their teams and departments to organize themselves to achieve the expected results.

Therefore, while benchmarking compares performance between institutions, KPIs serve as support to monitor a company's performance regarding strategic planning and previously established purposes.